Annual report pursuant to Section 13 and 15(d)

Basis of Presentation and Summary of Significant Accounting Policies - Narrative (Details)

v3.24.0.1
Basis of Presentation and Summary of Significant Accounting Policies - Narrative (Details)
 1 Months Ended 8 Months Ended 12 Months Ended
Nov. 30, 2021
USD ($)
Aug. 30, 2021
phone
Dec. 31, 2023
USD ($)
segment
phone
Dec. 31, 2022
USD ($)
Dec. 31, 2021
USD ($)
Jan. 01, 2022
USD ($)
Capital Leased Assets [Line Items]            
Number of operating segments | segment     1      
Number of reportable segments | segment     1      
Number of phones that can be included without adjustment to subscription price | phone   10 5      
Title transfer period     36 months      
Revenue     $ 170,468,000 $ 142,117,000 $ 115,871,000  
Restricted cash     0 0    
Accumulated deficit     262,667,000 231,636,000    
Proceeds from issuance of equity     159,000,000      
Proceeds from initial public offering, net of underwriting discounts $ 107,500,000   0 0 111,600,000  
Provision for losses on accounts receivable     1,164,000 729,000 355,000  
Allowance for doubtful accounts     $ (200,000)      
Amortization period     3 years      
Deferred offering costs     $ 0 0    
Impairment of long-lived asset     0 0 0  
Advertising expense     $ 8,300,000 6,300,000 7,900,000  
Amortization period for deferred sales commission     3 years      
Amortization period     3 years      
Cash     $ 15,381,000 11,804,000    
Operating lease liabilities     46,901,000      
Operating, right-of-use assets     41,318,000 45,110,000    
Capital lease obligations     12,642,000      
Finance right-of-use assets     $ 10,351,000 10,589,000    
Phone hardware            
Capital Leased Assets [Line Items]            
Useful life     3 years      
Estimated Useful Life     3 years      
Accounting Standards Update 2016-02 | Cumulative Effect, Period of Adoption, Adjustment            
Capital Leased Assets [Line Items]            
Operating lease liabilities           $ 52,800,000
Deferred rent credit           4,300,000
Operating, right-of-use assets           48,500,000
Capital lease obligations           15,000,000
Finance right-of-use assets           $ 12,400,000
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01            
Capital Leased Assets [Line Items]            
Revenue, remaining performance obligation, amount     $ 1,300,000      
Revenue, remaining performance obligation, expected timing of satisfaction, period     7 months      
Revolving credit facility | Line of Credit            
Capital Leased Assets [Line Items]            
Borrowings outstanding     $ 0      
Hardware (embedded lease)            
Capital Leased Assets [Line Items]            
Revenue     $ 4,521,000 $ 4,237,000 $ 3,343,000