Annual report pursuant to Section 13 and 15(d)

Property and Equipment

v3.22.1
Property and Equipment
 12 Months Ended
Dec. 31, 2021
Property, Plant and Equipment [Abstract]  
Property and Equipment Property and Equipment
Property and equipment consisted of the following (in thousands):
December 31, 2021 December 31, 2020
Office equipment $ 4,729  $ 3,835 
Office furniture 5,588  2,940 
Leasehold improvements 2,496  650 
Fixed assets not placed in service 118  1,340 
Capitalized internal-use software 3,533  1,100 
Phone hardware 26,034  23,102 
Payment terminals 1,581  430 
Property and equipment, gross 44,079  33,397 
Less accumulated depreciation and amortization (19,577) (15,103)
Property and equipment, net $ 24,502  $ 18,294 
Depreciation and amortization expense was $12.1 million, $9.4 million, and $5.7 million for the years ended December 31, 2021, 2020 and 2019, respectively. Of this expense, $9.1 million, $7.3 million and $4.7 million was related to phone hardware and data center equipment and has been included in cost of revenue in the consolidated statements of operations for the years ended December 31, 2021, 2020 and 2019, respectively. Capitalized internal-use software amortization expense was $0.8 million and $0.5 million for the years ended December 31, 2021 and 2020, respectively, and has been included in the cost of revenue in the consolidated statements of operations. Capitalized software implementation amortization expense was $0.2 million for the year ended December 31, 2021 and has been included in operating expense in the consolidated statements of operations. The net carrying value of of capitalized internal-use software was $2.3 million and $0.6 million as of December 31, 2021 and 2020, respectively.