Quarterly report pursuant to Section 13 or 15(d)

Revenue

v3.21.2
Revenue
9 Months Ended
Sep. 30, 2021
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
The Company accounts for revenue in accordance with Accounting Standards Codification (ASC) Topic 606, Revenue from Contracts With Customers for all periods presented. See Note 2 for a description of the Company’s revenue recognition accounting policy.
Contract Balances
The Company recognized revenue that was included in the corresponding deferred revenue balance at the beginning of the period of $13.0 million and $9.1 million for the three months ended September 30, 2021 and 2020, and $36.1 million and $24.9 million for the nine months ended September 30, 2021 and 2020, respectively.
Costs to Obtain a Contract
As discussed in Note 2, the Company capitalizes incremental costs of obtaining a contract. Amortization expense related to these costs were $2.5 million and $1.8 million for the three month period ending September 30, 2021 and 2020 and $6.8 million and $4.9 million for the nine month period ending September 30, 2021 and 2020, respectively.
Disaggregation of Revenues
Revenue has been disaggregated into recurring and non-recurring categories to identify revenue and costs of revenue that are one-time in nature from those that are term-based and renewable.
The table below outlines revenue for our recurring subscription (software and phone services) and payment processing services, as well as for our onboarding services, and phone hardware (in thousands) for the three and nine months ended September 30, 2021 and September 30, 2020:
Three Months Ended September 30,
2021 2020
Subscription and payment processing $ 28,377  $ 19,687 
Onboarding 1,016  1,012 
Hardware (embedded lease) 909  689 
Total revenue $ 30,302  $ 21,388 
Nine Months Ended September 30,
2021 2020
Subscription and payment processing $ 78,509  $ 52,154 
Onboarding 3,088  2,118 
Hardware (embedded lease) 2,434  1,851 
Total revenue $ 84,031  $ 56,123